The company analyzed millions of conversations between operators and its Toast IQ assistant to see what they're asking.

DoorDash announced on Thursday that it’s launching a new AI chatbot that lets users order food and groceries with text prompts and photos in its latest AI push. The chatbot, called “Ask DoorDash,” ...

You have reached your maximum number of saved items. Remove items from your saved list to add more. Woolworths has been forced to tweak its AI-powered virtual assistant after customers reported odd ...

A shopper has found themselves caught in automated customer service limbo after a conversation with a Woolworths chatbot went awry.

Online review aggregator Yelp wants to harness artificial intelligence to make it easier for users to find information curated by other people. Although Yelp’s users have always been able to dive into ...

Eternal’s food delivery arm Zomato is piloting an AI-powered voice bot that allows users to order food using voice commands.