Conversational artificial intelligence (AI) is fundamentally transforming how we interact with technology. Beginning with Siri in 2011 and evolving over the past half-decade—first in smartphone ...

When we were making updates to our house a year or so ago, my family decided to go a bit techy with it. The lights can now be controlled from a switch like normal, but also through an app which ...

There’s no definitive choice when deciding between chatbots and virtual assistants for your customer service strategy. The best option depends on your specific needs. Both chatbots and virtual ...

It got plenty of hype at the time but the bot’s limitations meant the feature was more of a fun novelty than a genuine robot helper. But as the digital assistant arms race heats up in Silicon Valley, ...

Domino’s Pizza has become the first organisation in Australia and New Zealand to deploy a voice-activated virtual assistant developed by tech company Nuance Communications. Based on Nuance’s Nina ...